Privacy Policy | Alintro

1. Introduction

Alintro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS and WhatsApp notification services.

2. Information We Collect

Account Information

Name and email address
Company/store name
Billing information
Phone number

Usage Data

Message delivery statistics
Feature usage patterns
Login and access logs

Customer Data

We process customer phone numbers and message content on your behalf to deliver notifications. This data is processed according to your instructions.

3. How We Use Your Information

To provide and maintain our services
To process transactions and send billing information
To send service-related communications
To improve our services and develop new features
To comply with legal obligations
To detect and prevent fraud or abuse

4. Data Sharing

We may share your information with:

Service Providers: SMS/WhatsApp delivery partners, payment processors
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

SSL/TLS encryption for data in transit
Encrypted storage for sensitive data
Regular security audits
Access controls and authentication

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Message logs are retained for 90 days. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt-out of marketing communications
Withdraw consent

8. GDPR Compliance

For users in the European Economic Area (EEA), we process data in accordance with GDPR requirements. We act as a data processor for customer data and as a data controller for account information.

9. Cookies

We use essential cookies to maintain session state and preferences. We may use analytics cookies to understand how our service is used. You can control cookie settings in your browser.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the service.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: support@alintro.com