Reference

Template variables reference

Every placeholder you can use inside an Alintro SMS or WhatsApp template. Use them in the message body and Alintro substitutes the actual value at send time.

Customer

Placeholder	Description
{{customer_name}}	Full name from the order
{{customer_first_name}}	First name only
{{customer_last_name}}	Last name only
{{customer_email}}	Email address
{{customer_phone}}	E.164 mobile number

Order

Placeholder	Description
{{order_number}}	Shopify order number (e.g. #1042)
{{order_id}}	Numeric order ID
{{order_total}}	Total with currency symbol
{{order_subtotal}}	Subtotal before tax
{{order_currency}}	ISO currency code (e.g. INR)
{{order_items_count}}	Number of line items
{{order_items}}	Comma-separated product titles
{{order_status_url}}	Shopify order status page link
{{payment_method}}	e.g. "COD", "Razorpay"

Shipping & Fulfillment

Placeholder	Description
{{tracking_number}}	Carrier tracking number
{{tracking_url}}	Carrier tracking link
{{carrier}}	Shipping carrier (e.g. DHL)
{{fulfillment_status}}	shipped / delivered / cancelled
{{estimated_delivery}}	ETA from carrier
{{shipping_address}}	Full shipping address
{{shipping_city}}	City
{{shipping_country}}	Country

Cart Recovery

Placeholder	Description
{{cart_url}}	Link to abandoned cart
{{cart_total}}	Cart value
{{cart_items}}	Items in the abandoned cart
{{discount_code}}	Auto-generated recovery code
{{discount_percent}}	e.g. "10%"

Store

Placeholder	Description
{{shop_name}}	Your store name
{{shop_domain}}	mystore.myshopify.com
{{shop_url}}	Storefront URL
{{support_email}}	Configured support email
{{support_phone}}	Configured support phone

Compliance / System

Placeholder	Description
{{unsubscribe_url}}	Required for promotional SMS in many countries
{{dlt_template_id}}	India DLT template ID
{{from}}	Configured sender ID / number
{{to}}	Recipient E.164 number (gateway-level)
{{text}}	Rendered message body (gateway-level)

Example template (order confirmation)

Hi {{customer_first_name}},

Your order {{order_number}} for {{order_total}} is confirmed ✓

Items: {{order_items}}

Track: {{order_status_url}}

Thanks,
{{shop_name}}