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Reference
Template variables reference
Every placeholder you can use inside an Alintro SMS or WhatsApp template. Use them in the message body and Alintro substitutes the actual value at send time.
Customer
| Placeholder | Description |
|---|---|
| {{customer_name}} | Full name from the order |
| {{customer_first_name}} | First name only |
| {{customer_last_name}} | Last name only |
| {{customer_email}} | Email address |
| {{customer_phone}} | E.164 mobile number |
Order
| Placeholder | Description |
|---|---|
| {{order_number}} | Shopify order number (e.g. #1042) |
| {{order_id}} | Numeric order ID |
| {{order_total}} | Total with currency symbol |
| {{order_subtotal}} | Subtotal before tax |
| {{order_currency}} | ISO currency code (e.g. INR) |
| {{order_items_count}} | Number of line items |
| {{order_items}} | Comma-separated product titles |
| {{order_status_url}} | Shopify order status page link |
| {{payment_method}} | e.g. "COD", "Razorpay" |
Shipping & Fulfillment
| Placeholder | Description |
|---|---|
| {{tracking_number}} | Carrier tracking number |
| {{tracking_url}} | Carrier tracking link |
| {{carrier}} | Shipping carrier (e.g. DHL) |
| {{fulfillment_status}} | shipped / delivered / cancelled |
| {{estimated_delivery}} | ETA from carrier |
| {{shipping_address}} | Full shipping address |
| {{shipping_city}} | City |
| {{shipping_country}} | Country |
Cart Recovery
| Placeholder | Description |
|---|---|
| {{cart_url}} | Link to abandoned cart |
| {{cart_total}} | Cart value |
| {{cart_items}} | Items in the abandoned cart |
| {{discount_code}} | Auto-generated recovery code |
| {{discount_percent}} | e.g. "10%" |
Store
| Placeholder | Description |
|---|---|
| {{shop_name}} | Your store name |
| {{shop_domain}} | mystore.myshopify.com |
| {{shop_url}} | Storefront URL |
| {{support_email}} | Configured support email |
| {{support_phone}} | Configured support phone |
Compliance / System
| Placeholder | Description |
|---|---|
| {{unsubscribe_url}} | Required for promotional SMS in many countries |
| {{dlt_template_id}} | India DLT template ID |
| {{from}} | Configured sender ID / number |
| {{to}} | Recipient E.164 number (gateway-level) |
| {{text}} | Rendered message body (gateway-level) |
Example template (order confirmation)
Hi {{customer_first_name}},
Your order {{order_number}} for {{order_total}} is confirmed ✓
Items: {{order_items}}
Track: {{order_status_url}}
Thanks,
{{shop_name}}