Help Center
Everything you need to get started with Alintro and make the most of our platform.
Getting Started
Learn how to set up Alintro for your Shopify store
- Installing Alintro on Shopify
- Connecting your phone number
- Configuring notification settings
- Testing your first message
SMS Notifications
Configure order, shipping, and delivery notifications
- Order confirmation setup
- Shipping notification templates
- Delivery alerts configuration
- Custom message templates
Cart Recovery
Set up abandoned cart recovery campaigns
- Enabling cart recovery
- Creating recovery sequences
- Setting up discount codes
- Optimizing send times
Account & Settings
Manage your account and preferences
- Billing and subscriptions
- Team member access
- Notification preferences
- Data export and privacy
Frequently Asked Questions
Quick answers to common questions
How do I install Alintro on my Shopify store?
Visit the Shopify App Store, search for "Alintro", click Install, and follow the setup wizard. The entire process takes less than 5 minutes.
What phone number formats are supported?
We support international phone numbers in E.164 format. Our system automatically formats numbers from most countries.
How quickly are messages delivered?
Most messages are delivered within seconds. Delivery time may vary based on carrier and recipient location.
Can I customize message templates?
Yes! All message templates are fully customizable. You can use variables like customer name, order number, and tracking links.
How does cart recovery work?
When a customer abandons their cart, Alintro automatically sends reminder messages at optimized intervals to encourage them to complete their purchase.
What happens if I exceed my SMS limit?
You'll receive a notification when approaching your limit. You can purchase additional credits or upgrade your plan at any time.
Still Need Help?
Our support team is here to help. Reach out and we'll get back to you within 24 hours.
Contact Support